FAQ
Frequently Asked Questions – Sultana Caravan
Welcome to our FAQ page! Here you will find answers to the most frequently asked questions about our products and services. If you don’t find the answer you are looking for, please feel free to contact us.
What is the difference between prefab and Lego caravans?
🔹 Ready-made caravans: come with an integrated design and are ready for immediate use, without the need for installation or modifications.
🔹 Lego caravans: are designed in the form of separate units that can be easily assembled and customized according to the customer’s needs. They provide greater flexibility in design and the possibility of expansion later.
How is shipping and delivery done?
✔ Delivery within Turkey: We provide shipping service to all Turkish cities, and delivery is done through specialized shipping companies.
✔ International delivery: Available according to agreement and coordination with the customer, with the provision of all necessary customs papers.
✔ Delivery time: Varies according to the location and type of caravan, and the expected time is determined upon completion of the order.
Can I design my own caravan?
Yes! 🏡🚐 We offer a custom caravan manufacturing service, where you can choose:
✔ Dimensions and interior design
✔ Materials and equipment
✔ Finishes and colors
✔ Add special equipment (such as solar energy, air conditioners, etc.)
🔹 For more details, you can contact us and we will help you design your perfect caravan!
What payment methods are available?
✔ Payment via bank transfer
✔ Cash on delivery (within Türkiye only)
✔ Installment options available according to prior agreement
Are the caravans equipped with power and water?
Yes, our caravans are equipped with integrated systems including:
✔ 12V and 220V electricity grid (upon request)
✔ Optional solar energy systems
✔ Clean and grey water tanks
✔ Fully equipped drainage and sewage systems
Do I need a permit to use the caravan?
🔹 Within Turkey, fixed caravans do not require special permits, but if you will be using a mobile caravan on the roads, you may need to register it according to local traffic laws.
🔹 We can help you obtain the necessary permits depending on your location.